Privacy Policy

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Emergency contact information
• Medical conditions or dietary restrictions relevant to activities
• Photos and videos you share with us

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Location data (with your permission)

We use the collected information for the following purposes:

• Processing and fulfilling your adventure bookings
• Communicating with you about your reservations
• Providing customer support and responding to inquiries
• Sending promotional materials and newsletters (with consent)
• Improving our website and services
• Ensuring safety during adventure activities
• Complying with legal obligations
• Preventing fraud and maintaining security

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Emergency Situations: To protect safety during adventure activities
• Business Transfers: In connection with mergers or acquisitions
• With Consent: When you explicitly agree to sharing

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Enable social media features

You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

Our website may contain links to third-party services, including:

• Payment processors (Stripe, PayPal)
• Social media platforms
• Analytics services (Google Analytics)
• Booking and reservation systems

These third parties have their own privacy policies, and we are not responsible for their practices.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to:

• Provide our services and fulfill bookings
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain safety and security records

Typically, we retain booking information for 7 years and marketing data until you opt out.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For participants under 18, we require parental consent and may collect additional information for safety purposes.

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on our website
• Update the "Last Modified" date
• Notify you of significant changes via email
• Provide notice on our website

Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: