Acceptance of Terms
By booking any adventure experience with ThrillSprings, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
These terms apply to all users of our website and services, including customers, visitors, and other users.
Booking & Payment
Booking Process
- All bookings must be made through our official website or authorized agents
- Bookings are confirmed only upon receipt of full payment
- Minimum age requirements apply to certain activities
- Medical conditions must be disclosed during booking
Payment Terms
- Full payment is required at the time of booking
- We accept major credit cards and PayPal
- All prices are in USD and include applicable taxes
- Prices are subject to change without notice
Cancellation Policy
More than 7 days
Full refund minus 5% processing fee
3-7 days before
50% refund of total amount
Less than 3 days
No refund available
Weather cancellation
Full refund or reschedule option
Note: Cancellations due to weather conditions or safety concerns initiated by ThrillSprings will receive full refunds or rescheduling options.
Safety & Liability
Safety Requirements
- Participants must follow all safety instructions provided by guides
- Proper safety equipment must be worn at all times during activities
- Participants under the influence of alcohol or drugs will be refused service
- Medical conditions that may affect participation must be disclosed
Liability Waiver
By participating in our activities, you acknowledge that adventure sports involve inherent risks. ThrillSprings is not liable for injuries resulting from:
- Failure to follow safety instructions
- Pre-existing medical conditions
- Acts of nature or weather conditions
- Participant negligence or misconduct
User Conduct
Participants are expected to:
- Treat guides, staff, and other participants with respect
- Follow environmental protection guidelines
- Arrive on time for scheduled activities
- Provide accurate information during booking
- Respect local customs and regulations
ThrillSprings reserves the right to refuse service or remove participants who violate these conduct guidelines without refund.